Home Run Shopping Process - Partner App - June 2018
Video: The shopping process and how Home Run shoppers use the Partner App. (June 21, 2018)
Well, since we started the redesign, some features were added and other were removed - design never ends, after all.
For instance, at 3:00 you can see how we use sound (and color), in order to reduce information processing (e.g. words appearing on a screen) and help shoppers confidently shop items without relying solely on GUI feedback.
At 6:15 Home Run’s Head of Operations, Dom Hill, talks about some operational KPIs, such as UPH (Units Per Hour) and OTP (On-Tine Performance), that we were able to significantly improve by redesigning our Partner App.