Nikos Pappas • Crafting Digital Products & Impactful Experiences
Nikos Pappas • Digital Product Designer

Notebook

This digital notebook is about documenting interesting ideas, opinions and findings around user and customer experience, product design, strategy, processes and tools.

Barry Katz On [Product/Service] Design

“High quality of design, and I mean that in the sense not just of how a product looks or even just how a product works but the entire emotional valance of using product from beginning to end, is now a condition of entry into the market. It's the competitive difference and the competitive advantage that functionally similar products will have.”

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Originally posted on YouTube at the following link:
https://www.youtube.com/watch?v=cB43c3o18Tk

#productdesign #customerexperience #servicedesign